Frequently Asked Questions
Everything you need to know about our high-performance kitchen tools.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their tools sooner.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are Combustion Inc products covered by a warranty?
Yes, all our hardware products come with a one-year limited warranty against manufacturing defects from the date of purchase.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
How do I clean and maintain my sensors?
Our sensors are designed to be water-resistant and easy to clean. We recommend wiping them down with a damp cloth and mild soap; however, they should not be placed in the dishwasher.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.